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Day light robbery!

Reviewed: Wed, Mar 29, 2023
About YESAWAY: 7.0 /10
The first car broke down in dangerous circumstances. Complete electrical failure which affected break and steering systems and rendered the car undrivable. Road side assistance took 7 hours and replacement car 24 hours. The whole process had financial implications for us. After I returned the second car YESAWAY advised that I had additional money to pay as petrol tank on first vehicle was not full as per agreement. Given the car had broken down causing me hugh cost and inconvenience and was probably not roadworthy when they hired it to me is a bit rich. Having taken the money they will not respond to my emails.
About QEEQ: 8.0 /10
Small SUV | Toyota RAV4 or similar

Relevant Reviews on YESAWAY Christchurch International Airport

Clyde Abe

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Reviewed: Tue, Sep 23, 2025
About YESAWAY: 10.0 /10
Highly efficient
About QEEQ: 10.0 /10

M.Guan

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Small SUV | Toyota RAV4 or similar
Reviewed: Wed, Dec 18, 2024
“Overall is good, fast and easy”
About YESAWAY: 10.0 /10
They give clear instructions proactively and response timely. Only thing is the finance part made me a bit concern that they didn't receive the funding from Qeeq in time and double charged me on additional driver fee and requested me to get refund back from Qeeq. This might be internal process between Yesaway and Qeeq to be improved. Too troublesome for me to work on the refund between the 2 companies.
About QEEQ: 10.0 /10

Gwendolyn Elinor

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Reviewed: Sat, Feb 24, 2018
About YESAWAY: 10.0 /10
There was a rental company staff waiting for us in the arrivals hall right after we got off the plane. After gathering a family from the same flight, she drove us to the rental car point, which took only a few minutes. During the drive, she explained the traffic rules in New Zealand. Upon arrival, an employee immediately helped us with the procedures without any wait or pressure to purchase additional products. The service attitude was excellent.
About QEEQ: 10.0 /10

L.Lau

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Full Size Van | Toyota Previa or similar
Reviewed: Tue, Apr 30, 2019
“very satisfied”
About YESAWAY: 10.0 /10
staffs' service very nice & friendly, explanation very clear also. Intro and keep asking us to take care when driving in the NZ. The ways to connect with them are very convenient ,easy and flexible.
About QEEQ: 10.0 /10

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Economy | Toyota Yaris Guaranteed model
Reviewed: Fri, Oct 27, 2017
“Great experience”
About YESAWAY: 8.2 /10
Like: Seamless and easy service
Dislike: Nothing

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