metano fuel a nightmare

The staff were particularly helpful and strictly honest. A refreshing change from other local car firms.

No problems - no more can be said.

Staff at the counter keep pestering us to buy insurance and sounds confirmed the car will get stolen so must buy insurance from them so they won’t hold our deposit . I told them we brought and he insist ours is not covered , must buy theirs .

Fast act and received email from EasyRentCars after we called our insurance .

We thought that we are getting a fiat 500 but the lady from the counter advised us to take a Kia picanto so as it is better equiped and has a much lower risk of being stolen. That was a funny and scary proposal at the same time. All good.

Very helpfull customer service.

Ecovia staff very nice and professional. Car was ok but I didn't get the car I booked. This seems pretty standard nowadays. I booked a Kia Rio and got a Fiat 500L. It was ok in terms of getting luggage in but very underpowered fully loaded. It also had severe damage to the rear passenger door which wasn't marked on the rental doc. I had to ask it to be!

It was difficult to find where we actually pick up the car. Needs to be some additional information when booking or before you collect the car. They gave us a car that needs methane gas, but very few stations have this, do was impossible to find this type of gas. Seems unreasonable to hire out cars that you can fill up again! Added a lot of unwanted stress to the trip!