It was awesome once I arrived to the Hotel to pick the car up.

The car exceeded my expectations. It took a while to figure out what shuttle took us to the remote car rental depot. After that, the process was rather fast.

Booking was easy. I recommend it to anyone.

There was thousands of ants in the car. Crawling all over us and the dash, the whole time. I couldn’t find where they were until I went to put something in the back seat, and the floor was moving. I grabbed the floor mat and shook it off and killed them with my foot. There was bread crumb under mat. When I told the guy at the counter. He didn’t seem like he cared much..

Their location is very inconvenient, you have to take a shuttle from LAX to a parking lot then take another shuttle to get to their car rental office. They were very dishonest and unprofessional; I booked a Hyundai Santa Fe or similar SUV (Toyota Rav4 or Nissan Rogue) but they keep insisting that they ran out (very dishonest because there were several available in the parking lot) of those SUVs so they tried to give me the Zeep Wrangler. Save yourself time and do not go with ACE car rental. Very bad service and lots of headaches.

Amount due at pick up was not even close Amount was to be close to 180.00 Clerk did not want to see invoice number,instead he ended up charging me for another persons rental of 3 days instead of my 7.My rental went from 180.00 to near 400.Not the best experience i have have with car rental,nickle and dimed me to death.Most likely not rent wit company again.

The shuttle driver and agent at the rental location were very cold and impersonal on pick up. Luckily on drop off there were different people.