It was awesome once I arrived to the Hotel to pick the car up.

The car was absolutely filthy inside and out. Is smelled of marijuana. Could not find out where my car was in this huge parking garage. And when I got the car I asked if I could trade it out but no other car was available. They said it would be over an hour and a half before another car came in. This car was for my wedding day. Highly disappointed. I would never ever tell someone to go to Ace. When I return the car and talk to the servicer that took the car and I told him my feelings and he totally agreed with me and said the cars are going away. Thanks Ace!

There was thousands of ants in the car. Crawling all over us and the dash, the whole time. I couldn’t find where they were until I went to put something in the back seat, and the floor was moving. I grabbed the floor mat and shook it off and killed them with my foot. There was bread crumb under mat. When I told the guy at the counter. He didn’t seem like he cared much..

I was a tiny bit worried because there were dents in the car and the policies seemed strict, but as long as we didn't have any issues with blame later, we didn't mind dents, particularly with such an affordable rental. The car worked fine and the experience was smooth and I would definitely use them again.

Smooth and simple

Need to run contineous shuttles from airport to pickup location Or set a counter at airprt

Did not know was not in rental car center. Another shuttle. Also not open early enough to drop car and make early a.m. flight out so had to drop the nite before.