It was awesome once I arrived to the Hotel to pick the car up.

They would not honor the reserved class and downgraded to a lower vehicle class. I don’t know if this was miscommunication between QEEQ and Ace or all on Ace but I won’t be using them again.

The reservation process went smoothly and the price dropped about $20 after I made the reservation. The big problem was that I didn’t get the vehicle that I reserved. I reserved a Jeep Grand Cherokee or equivalent and Ace wouldn’t accept my reservation for that class and downgraded me.

I don’t recommend this supplier, i waiting in line morethan 60 mims. And process to drop off is terible. I dropped the car on time. But they still charged me more 2 days with I didn’t drop the car on time. Luckily that i fly to another place on drop off date. So i can show them how can I rent their car on another 2 days.

Easy Rentalcars is very awesome. They help me to contact the issue with supplier with warming and welcome. So luckily, that i rent a car from this company. I’d like to recommend everyone to rent car from EasyRentCars. Service so excellent and awesome

I had to wait for more than 30 minutes to be helped at the front counter at the pick up time. More than 20 minutes at drop off time. Need to hire more people and be more courteous when dealing with customers.

Smooth with no issues

The car itself was great. The customer service was just ok but the wait time to pick up was over an hour. There was a guy who left with a line out the door and was in ni rush when he waa working. A woman came and sped up the line but it was still a ridiculous wait.

They did not reverse charges and said it was 9.99 a day They lied to my husband when signed up as he would never pay that much a day We only used toll road x 3. Only 1.50 if paid out of pocket Will never use them again as they lied and scammed us and refused to give out money back