Great experience, would use again

The staff was very friendly and provided detailed explanations.

Renting the car was very convenient; everything was settled within the airport. The car was in excellent condition—clean, tidy, and fully fueled. It all went very smoothly.

The staff at the front desk were very nice, but they said we could pay in cash when picking up the car. However, they charged my card instead, which was a bit frustrating. Overall, I was very satisfied, and the car was in excellent condition.

I had Toyota corolla and would be nice if my car would been have a cargo cover as well, just while leaving my luggage to the car it's gives extra security while leave your luggage inside the car. Other than that car was good and everything was great.

Like: Car was clean and rather new when received. Came with good and accurate GPS. Fuel consumption was reasonable. Car was comfortable with smooth engine. Good boot space to fit 3 large suitcases with additional space available still. Good reverse camera even at night. Car runs on petrol which is cheaper than diesel in Australia. Collection and return was very fast and the staff at Budget’s office was friendly.
Dislike: At collection at Budget’s office, I was asked to get coverage for road assistance even though insurance coverage was already purchased separately via EasyRentCars. Pls read through your purchase insurance before collection so you will not be confused and pay additional coverage which you already have. EasyRentCars insurance cover whilst cheaper, required upfront payment followed by reimbursement subsequently. For insurance cover by Budget, there is no payment required at the point of assistance. FYI.