It sucked and a fraudulent transaction!

Despite us being delayed in immigration due to queues and not getting to the counter until two hours after pickup tome the vehicle was not initially ready. The staff at the counter offered me a mini van instead which I declined. I had to sit and wait approximately 30 minutes before a vehicle was found. Then the counter staff tried to sell me additional insurance I didn’t need as it was all covered through the AXA policy anyway.

Easy booking process, booked at the right tone as the Thrifty staff could not bribe I was only paying what I was paying for that class of car. I had a question to ask of EasyRentCars a couple of weeks before the start date, the question was answered and my mind was put at ease.

The car was filthy on the inside, sticky surfaces and stains, like it hadn’t been cleaned for a year internally. There were also a lot of scratches and damage to the outside of the car. In addition the drive seat speaker was split which made it impossible to listen to any audio on my 4 hour drive - frustrating! None of these faults were mentioned when I picked it up.

Booking was easy, wish the product had been good enough.

Long wait at counter

Easy drop off

My only complaint was the thrifty van didn’t take me directly to my terminal. I had to get off and board another bus. Otherwise it was great.

Great site

Like: I liked that i had a selection to choose from then the car was almost new and it had navigation sunroof, great gas mileage, and i did not have to fill it up when i came back. I got to enjoy driving not worrying about filling the gas tank.
Dislike: I wish the price would have been lower because i would have been able to rent the car longer and take advantage of the insurance bump up they offered to me.