First time using QEED, all in all it was a good experience

Good

On arrival the member of staff was pushy trying to sell full insurance package even though I presented him with my own full cover. His conduct changed when I replied no thank you to his offer as well as to his offer of upgrading size of vehicle. We explained we only had 4 cabin cases and NO other luggage but when I paid the required deposit his response was "Just so you know the car you've got wont be big enough so good luck with that"! As suspected, the vehicle we chose was more than big enough.

Car did exceed my expectations. I would have preferred to "skip the counter" and go straight to the pick-up lot - which I usually do as a Thrifty Blue Chip Member

I was unable to take advantage of a $30 "discount coupon" mentioned in a subsequent email.

Like: I like how they offered options and I was able to choose a car that was not exactly what I reserved but the equivalent of that intermediate vehicle.
Dislike: I didn’t like being offered an upgrade. If i had the money for a higher end vehicle, then I would have reserved that in the first place.