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very basic car with no features whatsoever and some things not working

Reviewed: Tue, Dec 5, 2023
About Icerental 4x4: 8.0 /10
I made a reservation for a "Hyundai i20 or similar car" online. When I arrived at the place, they gave me the most basic Dacia Logan. The car did not have the most basic features a car these days has (no parking sensors, no cruise control, not even outside temperature display or even engine liquid temperature display). I did not know it's even possible to buy a car these days with so limited functions. On top of that, the speaker in the back made weird noise, the USB cable didn't charge the phone and the biggest problem, the manual AC button was blocked in one position). I even went back after driving for 2 km and I told the guy working there to exchange the car, but he refused (also being a bit rude in conversation). I would be totally fine with getting the Hyundai i20 they advertised on the website, but I would never have rented from them the car that we got, so I felt a bit cheated on. We had an amazing holiday, but I think we would have enjoyed it more with a decent car.
About QEEQ: 8.0 /10
Platform was ok
Economy | Hyundai i20 or similar

Relevant Reviews on Icerental 4x4 Keflavik Internaitonal Airport

Cynthia Camp

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Reviewed: Thu, Aug 29, 2024
About Icerental 4x4: 10.0 /10
I was satisfied with the quality of service. Even though I struggle with foreign languages, I was still able to pick up the car smoothly. The vehicle had quite a high mileage, but its condition was still good. The car inspection during drop-off was quick, and I only waited a short time before taking the shuttle bus back to the airport.
About QEEQ: 10.0 /10

Marlon William

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Reviewed: Mon, Sep 2, 2024
About Icerental 4x4: 8.0 /10
Overall fine. They might recommend insurance, but it's generally not necessary for summer car rentals in Iceland.
About QEEQ: 10.0 /10

Tina Judd

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Reviewed: Fri, Aug 16, 2024
About Icerental 4x4: 10.0 /10
There were staff holding signs at the airport arrival hall. We took a shuttle bus to the off-site rental location, which was a 10-minute ride. The car pickup process was quick.
About QEEQ: 8.0 /10

Lewis Bartholomew

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Reviewed: Thu, Jun 27, 2024
About Icerental 4x4: 8.0 /10
Easy pickup and drop-off, 24-hour service
About QEEQ: 10.0 /10

Lloyd

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Small SUV | Suzuki Vitara or similar
Reviewed: Wed, Aug 16, 2023
About Icerental 4x4: 8.0 /10
No issues with the booking, car was exactly as expected and there were no hidden fees. For a car rental company with an off-airport pickup site, it was very easy to get to and from the airport. My car battery died on the first day and they were very helpful with getting it serviced and reimbursed me for the fee I paid.
About QEEQ: 10.0 /10

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