No queues throughout the process, smooth return.

There were not enough staff, and the waiting time in line was a bit long.

The staff was very friendly. They could locate the reservation with just a name and driver's license, then deposit payment was required to collect the car. I wrote my name, address, phone number, and email on paper for the staff. However, when reviewing the order, I found that they had entered the address incorrectly. I informed them immediately, and they said they would correct it. Despite this, the order contract I received via email was still incorrect. When returning the car, I informed the staff again and rewrote the information, but the subsequent email still contained the same mistake.

Very satisfied, the service attitude was excellent, and the car pick-up and replacement procedures were simple. The deposit was refunded very quickly, and my credit card limit was released the day after I returned the car.