Pretty good, easy to communicate without barriers.

Everything was great. Highly recommended.

Our flight arrived in San Jose at 9:40 PM. The car rental location is directly across the street from the airport, very convenient with all major rental companies in one place. Possibly because it was late, the line for picking up the car was short. However, there was no Ford FOCUS available as originally booked, and the counter didn't inform us in advance. We were told to choose from the available cars when we got there. There were only a few Mitsubishis and Chevrolets, all quite small. We eventually chose a Mitsubishi. The car was in decent condition but had a very loud engine noise, not sure why.

Dollar were very efficient and helpful. There was no hard sell on extra insurance or for the toll pass with the customer advisor suggesting we would probably not need it, which was refreshing.

The easyrental price was by far the cheapest quote so was not expecting much but the car was superb and the service excellent. Definitely recommend them to my friends and family!

Overall ok experience, I was forced to pick up a different vehicle at a higher price, as I was late to pick up, and they try to up sell a vehicle at higher cost

EasyRentCars experience was great.