About average

It was a long wait in the hot sun ... a water cooler would be good! The car was bigger/better than expected. No pressure to buy extra insurance, just asked if we had it and accepted it. Initially they wanted to charge an old-person supplement but accepted the letter I'd printed from Easy Rent saying there would be no extra charge. I was unaware of the 'service' charge for filling the car (it was full to empty policy) - and how anyone can justify 30euros to take a car to a garage and fill it up is unbelievable! Return was easy and we were told we'd get some cashback for the fuel that was left - I've no reason to believe otherwise but at this point (48 hours after drop off) nothing at all relating to this booking is showing on our credit card statement.

Perfect assistance and cleared info about what is included and what is not coveres. Firefly very Recommend rental car.

Easy procces

The counter staff spoke perfect English which was a relief after landing in Madrid jet lagged as all get out. The vehicle was upgraded to a much larger size (for whatever internal reason) which was great, but a little tricky on some small streets, but all good. Only 1400km on the speedo so almost brand new as well.

Seamless booking process with heaps of information which I had printed and took with me

Of course there was a surprise fueling charge regardless of weather you chose to return the car full or empty. This charge brought my total for the rental up to $100 for the week. This was still a really good price.

Price drop protection saved me $20. It was awesome.

Like: The car was amazing. It happened to be old, but I didn't mind
Dislike: I didnt like that I couldnt renew my car for additional days without coming back.