It was a very good deal.

Convenient

It was a satisfactory car rental experience.

Not bad, but it seems unreasonable for customers to bear extra costs just because the car model was upgraded to a larger one (the rental company claimed that the compact option was only a small electric car. Considering the inconvenience of charging and my unfamiliarity with it, I did not agree).

Had to wait for counter staff who were not 100% sure ref the car type & options

Like: This was my first time renting a vehicle through this site. This was the best decision I ever made! The cost was surprising low, compared to the other companies. There were many cars available for you to choose! There were kiosks for you to use which had a real person to help you rent your vehicle, faster than standing in line! When it was time to return vehicle, drove it in and was met by a team member and handed him the keys!! That was it! Simple and easy! EasyRentCars will be at the top of my list for every vacation! Thanks for great service!!
Dislike: I thought the whole process from beginning to end was incomparable to any other company I've worked with in the past and will only rent from EasyRentCars!