The car had a vibration when driving and was in need of service. I waited for 45 minutes to be picked up while every other rental car shuttle passed me by several times. This is the only rental company I have ever used where I had to provide my personal auto insurance policy information. This is another RIDICULOUS policy. I have a Sunpass account and ABSOLUTELY DID NOT appreciate being forced to pay Easyrent for Sunpass even on days i did not need one. Your toll and other policies are RIDICULOUS!! and reason enough for me NEVER to rent from Easyrent again.

drop off could ave taken less time.

Very long wait picking up. Two people in front had to call their insurance companies. One walked out. The only car they had for us was a van. Badly worn tires. Body damage. They asked us to sign a blank sheet indicating no damage.

This was the second time using this rental company and the last. The check out is ridiculous long, no where near the offset of the price. The car wasn't clean. Really bad.

Took too long to pick up from airport. Spend an hour with an agent who tried to make it difficult to rent with out additional insurance. Said that I have to get SunPass or I will be ticketed.