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Live chat Email us Service Code: 4098656082
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Service is amazing. Thanks to Nancy!

Reviewed: Wed, May 22, 2024
About ACE: 10.0 /10
Car rental experience was exceeded my expectations. There's a little bit of wait on the line to accommodate but reasonable when you are renting a car. The car is immediately available after the counter check-in.
About QEEQ: 10.0 /10
I would like to suggest that all information should be disclosed to avoid the long wait on the line up in the counter.
Small SUV | Toyota RAV4 or similar

Relevant Reviews on ACE in United States

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Compact | Toyota Corolla or similar
Reviewed: Fri, Dec 30, 2022
“Ace is okay!”
About ACE: 9.0 /10
The Toyota Corolla did not have Apple Car Play and I would have had to pay a huge price to get a car with GPS.
About QEEQ: 10.0 /10
QEEQ is the best car rental company!!!

E.Domingues

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Small SUV | Nissan Kicks or similar
Reviewed: Thu, Dec 15, 2022
“Worst Rental Company I have ever used....and I've used many each year!”
About ACE: 6.0 /10
Terrible service!! Not friendly at all! Waited over an hour to get the suv they didnt have. I had paid the deposit online plus the insurance for a total to be C$224.58 (Allianz for C$ 119.92). And now have been Charged $464.61!! USD? Are you kidding me? I was speaking to someone via 'monitor' and when I said I checked to pay the insurance and didnt need anything else he somehow said "just the standard?" and bamboozled me! The vehicle smelt like marijuana inside! The back passenger side tire was below pressure and when asked to pressurize it...they had nobody to do it and asked if I wanted a different vehicle (So I could wait another hour plus)? I will look into these manipulative practices which seem to be a scam and possibly contact the BBB. I want my money back! I will never use ACE again nor advise anyone to use this company.... I am not finished with this yet and look to be compensated for the full amount as recompense.

N.Poon

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Intermediate | Toyota Corolla or similar
Reviewed: Sun, Sep 22, 2019
“Eh”
About ACE: 7.0 /10
Car had some garbage left in the cup holder, the shuttle apparently took 30 minutes to arrive, the vehicle kept dinging because it required service throughout my rental term.
About QEEQ: 8.0 /10

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Thu, Jul 11, 2019
“I would not do it again.”
About ACE: 6.7 /10
Took almost 2 hours to pick up our car, line only had 5 people in front of us with three counters working on it. Counter staff lied to me about requirements and ended up tacking on extra charges that were 'required because I couldn't show the rider of my insurance'. I wasn't told I needed it....

Marlene Gomez

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Medium SUV | Mitsubishi Outlander 7 Seats or similar
Reviewed: Sat, Jun 15, 2019
“took 3 hrs to get our car !..stay away wont honor quoted price and was completely blatantly racist”
About ACE: 2.0 /10
maybe next time, hire people who arent racist...i came in fully prepared . rental confirmation. she said the price is not accurate, that easyrentcars dont know how to calculate...i also came in with full coverage insurance and a separate policy that will cover the car in full...everything was printed out...she read the policy page for page, while ALL the white people just handed their insurance card NO declaration page to read . they were treated and greeted with respect. i literally told her why she treated us different and she just smiled.....i am so disgusted ....when we got our car it wasn't cleaned...showed her the picture of taken from our phone and said ewww thats disgusting i woundnt take the car and OFFERED NO other car to us

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