Great car

We had a month booking and Apex upgraded the car, much appreciated. Good, practical service.

Car was immaculate, staff were very friendly and helpful.

Very easy to navigate and very good pricing.

The entire experience of collection & return was easy and uncomplicated.

With some changes for length of hire the process was very user friendly

After we got rear-ended by another car and had to go back to the rental company again, there was zero to none sympathy for us from the first lady who helped us, which we thought was really weird. The next lady who helped us with additional paperwork was a bit more friendly luckily.

Like: Excellent price, good location, friendly staff, efficient check in process including shared photos of cars condition at checkout, very quick no hassle return. The Outlander SUV was well used with many minor blemishes but was clean and in excellent mechanical condition delivering good fuel economy, averaging about 7.5l/100km over the approximate 3500 km trip.
Dislike: Front floor mats would help us keep the vehicle clean and free from sand.