The car pickup process was efficient with no upselling throughout. They just asked if insurance was needed, and after saying no, I could directly go to the parking lot to collect the car. The process here is quite flexible—you're given the keys and can inspect the car yourself. Since pre-existing scratches on the car are unavoidable, to prevent disputes, I followed QEEQ app's suggestion to take photos and upload them to the app. It's recommended to take close-ups and videos of any existing scratches, including the interior.

Satisfied

Not bad.

Your staff was very helpful both at pick up and drop off point.

Car was exactly as required, just a few extra notes to make with the staff of existing marks/scuffs etc and that was done with no hesitation

Drop off very easy and confirmed at the time no further damage had been incurred and fuel was full