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Live chat Email us Service Code: 8100412127
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Reviewed: Thu, Feb 18, 2016
About ACE Rental Cars: 10.0 /10
The service is quite good. I encountered some accidents and my English is not very good. The staff at the store were very patient and handled all the procedures for me, reassuring me multiple times that there was no problem and the insurance company would cover the costs, so I didn't need to worry.

Relevant Reviews on ACE Rental Cars Brisbane - Airport

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Compact SUV | Mazda CX-5 or similar
Reviewed: Thu, Feb 29, 2024
“Positive experience without any worries for further up-sell”
About ACE Rental Cars: 10.0 /10
Car met my expectations and it was a nice drive for the road trip. Thankfully there weren't any issues with the car throughout my 6 days of driving it, and it was reliable in my experience.
About QEEQ: 10.0 /10
It was my first time using QEEQ after comparing the prices with other websites. It was a very positive experience for me, especially after hearing a lot of horrible experiences with the upsell of insurance over the counter. In my case as I did my booking through QEEQ, everything was sorted out and I got my keys in less than 5 minutes. I'd consider using QEEQ again for my future car rentals!

FRANK

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Intermediate | Toyota Corolla or similar
Reviewed: Sun, Nov 10, 2019
About ACE Rental Cars: 10.0 /10
very good experience
About QEEQ: 10.0 /10
the point is giving too slow!!! we want the point in account faster!!!

J.Kim

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Intermediate | Toyota Corolla or similar
Reviewed: Mon, Sep 23, 2019
“Easy”
About ACE Rental Cars: 10.0 /10
Kiindly staff
About QEEQ: 10.0 /10
Quick reservation, free cancelation

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Full Size | Toyota Camry or similar
Reviewed: Sat, Jun 15, 2019
“Disappointing experience due to car not matching booking, long delays at pickup and dropoff”
About ACE Rental Cars: 3.7 /10
Car booked was "large sedan" eg Camry. Car received was the much smaller Suzuki Vitara... and only received that after an hour. Only option for toll payments was $13/day "toll protection" or $34 per toll admin fee... outrageous and particularly annoying given we only used a toll road once. Carplay didn't work in car. Dropoff was also slow -- depot was 10 minutes from airport but took more than 25 minutes to get shuttle back to airport.
About QEEQ: 8.0 /10

W.Ngo

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Medium SUV | Mitsubishi Outlander or similar
Reviewed: Fri, Mar 15, 2019
“Good overall. Will try Ace again”
About ACE Rental Cars: 8.0 /10
On the Sydney drop off point, past the gantry, there was no further indication on where the office was. There should be more signage to help on that.
About QEEQ: 9.0 /10

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