Very pleased with the service and vehicle I rented.

Very thorough in checking documents, so the process was not fast. I was asked if I wanted insurance that included towing fees, but I insisted and they eventually dropped it. Returning the car was very convenient; after a quick round outside, I just handed over the keys, got the receipt, and left.

The car was in very good condition, with only 6,000 miles when I got it. I drove over 2,000 miles in two weeks with no issues. With a 3.6L engine, the fuel consumption was 24 miles per gallon, and with California's average of $4 per gallon, it was very economical. The car was very clean, having just been washed when I picked it up, with water droplets still on the surface. At the rental office, the staff tried hard to upsell me to a large Lincoln SUV, claiming it was an upgrade, but it would have cost an extra $20 per day. I didn't fall for their sweet talk and stuck to the model I had booked. It was very spacious and comfortable. In summary: Stick to what's right, not what's expensive :) Dollar didn't offer a full-tank return option, which was not ideal.

Excellent service, very patient even if you don't understand English.

Like: I was very pleased that I was able to choose my vehicle and the car had all the new safety features.