The car rental desk at Izmir Airport was easy to find and the staff were really patient. The only downside was that the return location was quite hard to locate. Luckily we ran into a staff member from the rental company who kindly walked us over to the right place. The return process itself was super simple and only took a few minutes, and our deposit was refunded in less than ten business days. Big thumbs up to Avis.

AVIS is a big company, but during my last car rental, they aggressively pushed insurance despite me having already purchased all necessary coverage. Although I fully paid in advance, they charged me extra at pickup, claiming it was a balance. I reported this to QEEQ, but the issue remains unresolved. What fees were these? The weirdest part was that it was a brand-new car with only 9 kilometers on it, and the central screen, etc., had no power!

Simple procedures, friendly attitude

Easy pickup, very friendly service…