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Reviewed: Thu, Oct 16, 2014
About Alamo: 8.0 /10
Idaho Falls airport is quite small, with all the rental car counters located in the main hall. Head directly to the ALAMO rental car counter, wait in line for a short while, and then it's your turn. After submitting the reservation, driver's license, and notarized documents, the rental process was very smooth and convenient. The staff did not recommend or suggest any additional services, and provided the parking spot number. The parking lot is just outside the airport entrance, with rows of neatly arranged cars from various rental companies. We got a white full-size SUV, which was unexpectedly large at first sight. The car was about 80-90% new with approximately 30,000 miles on it. We noticed some small scratches on the body, took photos, and reported it to the counter. The staff reassured us that small scratches are not a big deal and they wouldn’t charge us for them, so no worries. During use, we felt the car's power was a bit lacking, which might be a common issue with American cars. The brakes felt soft, not as firm as the German cars we were used to, and the handbrake had some issues causing minor rollbacks. The storage cooler next to the driver's seat (with an air conditioning vent) was particularly large and very useful, and the rearview mirror had a parking camera. On the last day, the car’s oil system warning light came on, indicating that oil replacement was needed. We checked and found it could be delayed for a while, and it lasted until we returned the car. Returning the car was just as convenient, overall a very smooth experience.
About QEEQ: 10.0 /10

Relevant Reviews on Alamo in United States

Virgil Ted

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Reviewed: Mon, Jun 2, 2025
About Alamo: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

Alice Philip

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Reviewed: Sun, Aug 11, 2019
About Alamo: 10.0 /10
Only a $1 pre-authorization was charged. The paperwork was completed quickly, and no additional optional services were suggested.
About QEEQ: 10.0 /10

Bill Graham

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Reviewed: Tue, Jan 6, 2015
About Alamo: 10.0 /10
I just want to say that the method used by the third party was very helpful.

Stan Saroyan

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Reviewed: Wed, May 27, 2015
About Alamo: 8.0 /10
1. I had reviewed the car pick-up points earlier, and if you opt for full prepayment and super insurance, the car rental company generally won't push you to buy additional insurance. Their service attitude was good; they only asked if I wanted to upgrade the car group, and the process was quick. 2. Compared to other car rental companies, Alamo offers better value. I rented an SUV, and it seemed to be the cheapest after comparison. 3. The instructions after the paperwork were very clear, just follow the directions. At the designated area, you can choose any car within the group, but the fuel type wasn't indicated on some cars, so I had to rely on the manual. 4. One downside was that although they say it's a full tank, it wasn't fully filled, and after a short drive, one bar was gone. I felt a bit shortchanged. 5. When picking up the car, the staff only mentioned that you can choose any car in the group, but didn't say much else. Make sure to check the vehicle's instruments, and if there's any problem, change cars immediately. Take photos of any scratches and inform the staff if possible; I couldn't find anyone, so I just took photos.
About QEEQ: 8.0 /10

Carter Parker

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Reviewed: Mon, Jan 11, 2016
About Alamo: 10.0 /10
Rented from Alamo for the first time. Booked a compact car and got to choose one at pickup. The car wasn't in great condition, but they upgraded it for free, which was very satisfactory!
About QEEQ: 10.0 /10

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