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Reviewed: Thu, Oct 16, 2014
About Alamo: 8.0 /10
Idaho Falls airport is quite small, with all the rental car counters located in the main hall. Head directly to the ALAMO rental car counter, wait in line for a short while, and then it's your turn. After submitting the reservation, driver's license, and notarized documents, the rental process was very smooth and convenient. The staff did not recommend or suggest any additional services, and provided the parking spot number. The parking lot is just outside the airport entrance, with rows of neatly arranged cars from various rental companies. We got a white full-size SUV, which was unexpectedly large at first sight. The car was about 80-90% new with approximately 30,000 miles on it. We noticed some small scratches on the body, took photos, and reported it to the counter. The staff reassured us that small scratches are not a big deal and they wouldn’t charge us for them, so no worries. During use, we felt the car's power was a bit lacking, which might be a common issue with American cars. The brakes felt soft, not as firm as the German cars we were used to, and the handbrake had some issues causing minor rollbacks. The storage cooler next to the driver's seat (with an air conditioning vent) was particularly large and very useful, and the rearview mirror had a parking camera. On the last day, the car’s oil system warning light came on, indicating that oil replacement was needed. We checked and found it could be delayed for a while, and it lasted until we returned the car. Returning the car was just as convenient, overall a very smooth experience.
About QEEQ: 10.0 /10

Relevant Reviews on Alamo in United States

Jerome Stephen

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Reviewed: Sun, Oct 26, 2025
About Alamo: 10.0 /10
Alamo was the first rental service after leaving the airport, making car pickup straightforward and convenient. The drop-off was at the same location. We opted for a full-tank fuel policy. The Wrangler felt a bit stiff but comes with four-wheel drive, perfect for exploring the Big Island. The reverse camera has guiding lines but requires manual setup.
About QEEQ: 10.0 /10

Hilda Freeman

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Reviewed: Wed, Oct 16, 2019
About Alamo: 8.0 /10
Satisfied

Yvette Haydn

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Reviewed: Tue, Apr 17, 2018
About Alamo: 10.0 /10
Excellent
About QEEQ: 10.0 /10

Jeff Cronin

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Reviewed: Sun, Oct 19, 2014
About Alamo: 10.0 /10
Affordable price, great service, free upgrade to Jeep after booking a mid-sized car
About QEEQ: 10.0 /10

R.Khan

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Large SUV | Chevrolet Tahoe or similar
Reviewed: Fri, May 3, 2019
“Everything was great”
About Alamo: 10.0 /10
Mohamed who check me in was very professional and got me upgraded to bigger which worked out perfect for family thank you
About QEEQ: 10.0 /10

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