The 3 young ladies(?) working customer service at THRIFTY was Rude ,attitude sucks ; they don’t need

It's okay, but be careful to refuel before returning the car. Make sure to get a receipt from a gas station near the airport, otherwise you'll have to pay an extra $15.

Picking up the car was quite convenient, located right across from the Hilton Union Square. However, Thrifty and Dollar have merged, so the line was somewhat long. But there were plenty of staff, so the queue moved rather quickly. Returning the car was even more convenient. We returned it in Las Vegas at a dedicated car rental center. Just follow the signs all the way in. You don't need to wash the car; just return it with a full tank of gas. There are many gas stations nearby, and the prices are fairly cheap. The car return location is not inside the airport, so you'll need to take a free shuttle bus to the airport. It's very convenient and takes about 10 minutes to get there. The driver is very nice and helps with the luggage, so you can give a small tip.

Very good

The car was great, but they didn’t tell us anything about setting up the ezpass. We found the device in the backseat when we got to our destination having passed through several tolls.

Love the price drop protector. Very convenient app and best prices for rentals period.

Car poorly maintained... Blew tire, Old oil, low oil, smelled of smoke, no acceleration... lousy car maintenance.