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Live chat Email us Service Code: 7926722263
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Reviewed: Sat, Sep 6, 2014
About Hertz: 10.0 /10
The rental location is convenient and easy to find, the service attitude is very good, and the staff are very attentive. Picking up the car is very easy, and the car is in excellent condition. I rented a car that was less than a month old and had only driven 1,700 kilometers. The car was very clean inside and out when I picked it up. Returning the car took less than a minute. I'll choose Hertz for my next trip and hope their service is as good in other countries.
About QEEQ: 10.0 /10

Relevant Reviews on Hertz MELBOURNE APT

Zara Wyat(t)

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Full Size Van | KIA Carnival or similar
Reviewed: Mon, Apr 9, 2018
About Hertz: 2.0 /10
About QEEQ: 10.0 /10

Reg Moses

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Reviewed: Thu, Feb 22, 2018
About Hertz: 10.0 /10
The process was quick, but I had to wait a long time to pick up the car. They didn't require me to return it with a full tank.
About QEEQ: 10.0 /10

Linda Nancy

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Reviewed: Wed, Jan 4, 2017
About Hertz: 8.0 /10
Pickup was a bit slow, mainly because the staff were slow to work. Since the X3 I booked was unavailable, I got a free upgrade to an X5, which was very satisfying. When returning the car, due to staff error, I almost overpaid for fuel. Service needs improvement!
About QEEQ: 10.0 /10

Irene London

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Reviewed: Sun, Feb 3, 2019
About Hertz: 10.0 /10
The car rental procedures at Hertz were very simple, both for picking up and returning the vehicle. For the return, they just did a quick inspection of the exterior. I only bought basic insurance and they didn't push for more coverage. The vehicle inspection was straightforward. Due to a long waiting time during pickup, they generously gave a free tank of gas to every customer waiting. A big company with a big heart!
About QEEQ: 8.0 /10

Danny

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Compact | Toyota Corolla Hatchback or similar
Reviewed: Tue, May 1, 2018
“A great experience no hassle”
About Hertz: 10.0 /10
Like: Having not rented a car for a long time this was such a pleasure to go to the counter and get the car no worries!
Dislike: Nothing really. Very satisfied customer.

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