I have been using QEEQ for many years, and it is still very convenient. This time the pickup process involved a staff member with an Indian accent, which made it hard to understand. First, they tried to sell me insurance, but I told them I already had my own. They said it was different. I directly said 'no,' and then they rushed me to sign the documents impatiently. After signing, I showed the contract to QEEQ's customer service to ensure there were no hidden charges.

Overall good and smooth. However, the queue for Avis pick-up was very long. Be prepared for a wait. It took almost an hour during the day. Compared to other rental companies nearby, there was hardly any queue. Probably due to the good prices and high demand.

Except for the front desk Indian guy who yelled at us and didn't handle our paperwork until after we had waited, and then he apologized, the rest of the service was quite good.

The service was excellent. Due to some unforeseen issues, I couldn't pick up the car on the scheduled day, but the rental company resolved the issue well and extended the contract!

Everything was fine except for some language barriers. The service was excellent.