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Manageable

Reviewed: Fri, May 24, 2019
About Avis: 8.3 /10
Happy overall.... would use again and would recommend to others.
About QEEQ: 7.0 /10
Economy | Renault Clio or similar

Relevant Reviews on Avis in Italy

Julia Dryden

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Reviewed: Wed, Jun 5, 2024
About Avis: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Jo Carey

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Reviewed: Sun, Oct 26, 2014
About Avis: 6.0 /10

Theresa Needham

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Reviewed: Fri, Jul 17, 2015
About Avis: 10.0 /10
Very professional!
About QEEQ: 10.0 /10

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Luxury | Mercedes-Benz E Class or similar
Reviewed: Tue, Oct 8, 2019
“Book direct - don't use these clowns”
About Avis: 8.7 /10
Despite booking over a week previously so that Avis would have plenty of time to set things up, when we arrived they did not have our car ready (Merc E Class) and did not have anything comparable to offer. After calling their associates, the only available alternatives were a monstrous Merc G Wagon (imagine trying to park that in the land of the Fiat 500) for more money, or a BMW 3 Series Touring. We took the BMW. Then we were informed that the insurance that we'd already paid for via Easyrentcars would not offer adequate cover, and for fully comprehensive cover we had to book with Avis. Given that we'd already had a car damaged in a car park in Italy on a previous trip, we felt that we had no option but to comply with Avis' advice.

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Compact SUV | Jeep Compass or similar
Reviewed: Tue, Sep 17, 2019
“Pick up and drop off with Avis was horrendous! Car ordered not available!”
About Avis: 5.3 /10
Two and half hour wait in line for pick up. The car we booked was not available. The car allocated was too small. The drop off at Sorrento was also horrendous! Avis need to review their customer service

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