On the second day after picking up the car, I noticed that the lower part of the front passenger door panel was loose, to the point where I hesitated to close the door for fear of making it worse. I took photos and reported it to both QEEQ and Avis. After 7 days, I returned the car without any issues. I had purchased full insurance, so I’m not sure whether it would have been a problem if I was uninsured. I recommend everyone to carefully inspect the car when picking it up.

I was told to complete pre pick up registration which would mean the car would be ready to pick which I did. When I arrived my name wasn’t on the board so I went to the Avis Preferred desk as detailed in my instructions from QEEQ but they knew nothing about me and directed me back to the terminal. By now a line had formed and I had to wait half an hour. Filling in the pre pick up details was a waste of time and then caused me a delay when collecting

Seemed fine

Satisfied with the service, multiple car models available for self-selection

Large company, no mandatory charges, easy pick-up and drop-off procedures.

The person who helped us at check in was marvellous

Reliable