This car rental company is excellent.

There were some minor issues at the time of pickup. The reserved Grand Cherokee was not provided; the staff mentioned that in the US, the Grand Cherokee comes with navigation, and we needed to pay to upgrade. The models offered were all compact SUVs, which did not match my reservation. After some back and forth, a staff member kindly brought us a Grand Cherokee, ensuring a smooth, safe, and comfortable trip in the US.

I still prefer Alamo for car rentals in the USA. The office is spacious, with self-check-in and self-service car selection. You can choose your favorite and familiar compact model from several options when picking up the car. Returning the car is quick!

The self-service process at the store is quite convenient and fast.