Overall it was quite simply very easy process

The car rental company is great, the procedures are handled quickly, and it seems to be a mid-to-high-end private brand. Sometimes there are even discounts, and one advantage of this company is that they don't require a deposit.

The only problem we had with the car was a flat tyre on the motorway. Which as the car did not have a spare tyre resulted in a three hour wait at the side of the motorway and we had get the tyre replaced at a cost of 204 pounds. As we had paid for zero excess this was refunded by the hire company. Some to think about when hiring a car. Arnold Clark were helpful and the service was quick and efficient.

The friendly professionalism of the yellow taxi (van) driver, on pick up and drop off was awesome. I ordered a Kia Ceed, which is classed as a crossover SUV. The Toyota Corolla I was given, describes itself, in its manual, as a sports hatchback, and being a hybrid, carried batteries below it's rear seat and boot. The resulting boot space was pathetic, barely accepting one large case. The second large case, and two smaller cases were placed along the rear seat, a dangerous option in the event of a forward collision.

Booking was logged with supplier for Wed 10th July, rather than the 6th. Thankfully they had vehicles available to avert a disaster

The Car I booked was not available, but it was upgraded to a higher version without any extra charges. Car was clean, and the staff at Arnold Clark were very professional and helpful.