I did not need to wait in line But line could easily form if staff need to deal with any issues Only 2 members of staff to deal with both collection of cars and people waiting to drop off However not staffs fault could just use extra team members when busy Also drop off instructions not supper clear in car park outside Nothing telling you where to take the keys ?

Everything worked well not problems would use again

The wait time to pick up a vehicle in San Jose was awful. When dropping off vehicle, the directions are way too confusing.

I need to get the final statement and invoice of the rental. I haven’t received the same as on yet. Kindly expedite.

Did not have vehicle as requested on voucher was forced to upgrade for additional fees, which I still don't know what the final cost will be.