The collection parking area was dark as we collected in the night so we have some difficulty to inspect the car.

QEEQ actually refund us some money for the price drop and we were very impressed as well as happy.

Overall, very satisfied with the service. QEEQ customer support response was quick and professional. The Rome airport branch was easy to locate by following the carrental signs. The car pickup process involved no upselling; the car provided was new with only 7000 kilometers on it. The trunk was much larger than a Golf. The return process was efficient; just had to sign and leave. Paid a €200 deposit on pickup, which has not been refunded yet.

Pickup is not in terminal as noted on the voucher- it’s at the car park

Great

Left on Sunday and still waiting for funds to be returned to my credit card.