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Search for Routes Car Rentals in Orlando

I will think twice about booking or renting even though prices were lower. Thank you.

Reviewed: Thu, May 30, 2019
About Routes: 7.0 /10
Customer services was very poor. The staff was more concerned about finding a TV station (about 5 minutes scrolling Netflix) than helping waiting customers. Many customers were complaining about waiting over an hour for car and even for the shuttle. It was not opened at 6 am when customers arrived when it was supposed to be 24 hour service. Restroom (women's) was filthy and toilet a mess and I would not sit on it. The car lot itself was very disturbing and crowded and made me feel uneasy about my choice (first time). Cars crammed in everywhere on the grass and looked unprofessional.
Toyota Corolla image
Routes
Orlando International Airport(MCO)
Orlando
United States
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Orlando Airport

C.Lucana

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Compact | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Thu, May 28, 2020
“routes is a great company with super customer service, would suggest to friends.”
About Routes: 10.0 /10
very fast and friendly customer service.
About QEEQ: 8.0 /10

Mark

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Medium SUV | Nissan Rogue or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Wed, Jun 26, 2019
“Excellent car, terrible pick up process”
About Routes: 8.0 /10
I have mixed feelings about my experience renting a car through the website and location. Online it was not clear that the pick up location is offsite away from the airport. We took a shuttle to the pick up spot and there we experienced the worst pick up process ever. Even though the staff were courteous it was clear they were really understaffed and the process was very inefficient. We spent over two hours waiting to receive our car. However once we did receive our car we were very happy with the vehicle we received and we did not have any problems with it during our trip. Because of our long wait during the pick up, when we dropped the car off we didn’t even wait for the shuttle but chose to take an Uber back to the airport.
About QEEQ: 8.0 /10

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Economy | Kia Rio or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Tue, Apr 16, 2019
“Slow to Get Car”
About Routes: 8.3 /10
Very nice car at a very affordable rate, however it took over an hour to leave the facility...
About QEEQ: 8.0 /10

L.Rivera

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Medium SUV | Nissan Rogue or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Sat, Feb 9, 2019
“Will rent again”
About Routes: 8.0 /10
Routes was am excellent rental car company
About QEEQ: 8.0 /10

S.GHATTAS

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Intermediate SUV | Kia Sportage or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Fri, Sep 21, 2018
“great value for the money”
About Routes: 8.6 /10
Like: the car condition, and the staff professionalism
Dislike: the wait for shuttle

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