The rental staff were very friendly and gave us a brand-new pickup truck with just over 1,000 kilometers on it. The truck bed had a cover, providing a large storage space. We easily fit three suitcases inside with plenty of room to spare. The vehicle had great power, and we felt completely at ease even when driving through waterlogged roads while exploring several national parks. The return process was very efficient—they only asked if the tank was refueled and refunded the deposit quickly in no time.

Very satisfied, highly recommended!

Excellent

Very good.

I went to so much trouble to ensure I book a Ford Mustang (which is celebrating its 60 year anniversary in 2024) as a surprise for my wife who happened to turn 60 on the 29th September 2024. Needless to say it was impossible to find another Ford Mustang an hour before I was to book out of our hotel so we trundled along in a RAV 4 which I would not drive if you paid me back in Australia. As you can imagine it was an absolute mood spoiler on what should have been a HUGE surprise. I understand that cars get damaged (which is what I was told) but to then offer an entry level RAV 4 as replacement is a slap in the face – I would have thought that the least your company could have done was to offer us a complimentary upgrade – what I would have expected of your company was to advise me upfront that the vehicle was not available, when it became evident – but I guess that is too much to expect given the volumes of customers you deal with.