Hertz MUNICH AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Pandora Harte

Germany

Reviewed: Mon, Aug 28, 2017

About Hertz: 10.0 /10

I have rented cars in Germany twice. The first time I rented an Audi A4 estate, but since they didn't have it, they upgraded me to a Volvo XC60, which was okay. This time I booked a Mercedes E-class estate, and again, they didn't have it, so they upgraded me to a Volvo XC60. Initially, I was a bit upset, but I found the XC60's noise insulation to be much better than the E-class estate I rented in the UK, and it had more space. The interior quality is much lower, and the driving feel of the Mercedes is definitely a class above Volvo.

About QEEQ: 10.0 /10

1 days rental

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Geoffrey Fanny

Germany

1 days rental

Reviewed: Mon, Oct 13, 2025

About Hertz: 8.0 /10

Arrived at 9 AM and waited in line for an hour. Domestic orders require no deposit, but the company desk charged €645 on the credit card as a pre-authorization hold. Contacted QEEQ customer service for clarification.

About QEEQ: 10.0 /10

Stanford Garcia

Germany

1 days rental

Reviewed: Tue, Oct 9, 2018

About Hertz: 4.0 /10

Gladys Sainsbury

Germany

1 days rental

Reviewed: Sat, Sep 10, 2016

About Hertz: 10.0 /10

Average service, short wait times, new vehicles

About QEEQ: 10.0 /10

Hugo Bridges

Germany

1 days rental

Reviewed: Mon, Oct 20, 2014

About Hertz: 8.0 /10

The condition of the company's cars is excellent, but the staff at the store kept pushing insurance and other vehicle options, which was quite annoying.

About QEEQ: 10.0 /10

Erin Cissie

Germany

1 days rental

Reviewed: Wed, Aug 17, 2016

About Hertz: 8.0 /10

Picking up the car is very convenient, but there might be a queue. During the peak summer season, the counters are a bit few, and self-service pick-up is not available.

About QEEQ: 10.0 /10

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