Excellent staff, enthusiastic, polite, and attentive.

There were no clear signs for the JUCY Christchurch Airport shuttle bus. The staff were not very familiar with the Zuzu platform and actively promoted their own insurance. They seemed surprised by QEEQ's insurance. I checked, QEEQ's insurance seems to have a maximum payout of 8000.

Service attitude was pretty good, just the car's condition was not ideal and somewhat old.

Good, very convenient.

Unfortunately we had terrible experience with Jucy. It was the only car rental company available , as everything else was fully booked . The car we were given was in horrible condition , very hard to drive. They charged us over $600 for 3 days and most of our last day we spent on one spot unable to start the car. The service provided when your car breakdown was the worse we ever experienced . We we holding on line for 30 min. Then we were told to stay by our car that someone is going to call back.. an hour later still no one called .. so we kept trying to call all different people , even an Jucy shuttle driver , after 2 hours we finally got on hold someone and AAA repair service was organized. .. no one showed up for an hour. Luckily the car "magically" started again otherwise we would be still stuck there now. We drove it straight to the office because we we worried to stop , that it wouldnt start again. The worse thing is that they washed it and put it back for rent. I really feel sorry for who ever gets the same car.