Best Car Hire Experience for a long time

at pickup car had more damage than on the paperwork provided and staff refused to inspect it with me to identify additional damage. On return they were only willing to issue a verbal ok and it took 20 minutes of arguments to get a signed piece of paperwork. they still refused to confirm that the car was full of fuel

Wouldn’t use them again a lot off hidden charges forced into extra insurance to be honest there a complete rip off will NEVER use them Again

You should look into the company’s you deal with more ! Such as gold car !!

I was charged an additional €36 upon collection and was told that this was taxes that needed to paid which I was not expecting.

Car was a right banger with that many scratches and dents I went back into airport to be shown the paperwork showing all the marks. Got told I needed to pay 8% tax on vehicle and airport tax. Cost me £152 and was told if I didn’t pay that the car hire would be void after 6 hours. So had a choice of either paying it or standing there for 6 hours then not getting car. I have since received £117 back for fuel. When picking up my mother in law asked a few different car hire companies about this tax and they said they had never heard of it. NEVER AGAIN WILL I USE GOLD CAR.

Like: Everything