GOLDCAR, Alicante Airport Car Rental

Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

GOLDCAR - Alicante Airport Information, Car Rental Instructions & Policies

Address

ALC Arrivals terminal, Alacant, El Altet, 03071, Spain

Telephone

+34 918 341 400 / +34 965 689147

Pick-up Instructions

You can walk to the counter of GOLDCAR - Alicante Airport car rental.

Airport Location, please follow signs to the car rental stations. Please indicate your flight number. It is essential that the station is aware of possible delays. In case of questions please call the station at 918 340 353.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:30 -23:00	07:30 -23:00	07:30 -23:00	07:30 -23:00	07:30 -23:00	07:30 -23:00	07:30 -23:00

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid credit cards and debit cards

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	EUR 950-2000	15-30
Kia K4 Pack up ^	EUR 1400	15-30
Kia K4 Pack up ^	EUR 1400	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master

DinersClub,AMEX are not accepted.

Car rental with debit cards is also accepted and listed as below: Visa, Master

E-voucher

An e-voucher is accepted at this location.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 9.95 - 25 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 4 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Spain

Additional Extras

To be updated

Cross Border

Allowed:

Policies differ depending on which country you are traveling to.

Countries	Charges
Portugal Andorra France Italy Gibraltar	EUR 13.2 per day

Travel to France, Italy, Portugal: only their continental area is allowed to drive on. It also authorizes you to be able to transfer and drive the vehicle between (i) the territory of mainland Spain and the Balearic Islands (except the island of Formentera) and vice versa, (ii) between the Balearic Islands (except the island of Formentera), and (iii) also between the Canary Islands.

Not allowed:

Taking rental cars to the countries that are not listed in Allowed is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1100-2000 for other car models.

EUR 1100 for Audi A1-sb,

EUR 1100 for Fiat Panda,

EUR 1100 for Fiat 500,

EUR 1100 for Fiat Panda 5 Doors,

EUR 1100 for Mitsubishi Colt,

EUR 1100 for Opel Corsa,

EUR 1400 for Peugeot 208,

EUR 1400 for Bmw X5 Luxury Suv Or Similar,

EUR 1100 for Nissan Townstar,

EUR 1400 for Fiat 500x,

EUR 1400 for Hyundai Creta Fiat Fastback,

EUR 1400 for Ford Focus Keyless,

EUR 1400 for Chevrolet Impala Or Similar,

EUR 1400 for Mercedes A Class,

EUR 1400 for Renault Logan,

EUR 1400 for Peugeot 308,

EUR 1400 for Ford C-max Trend,

EUR 2000 for Peugeot 5008,

EUR 2000 for Fiat Talento 8 Seats,

EUR 2000 for Ssanyong Rodius,

EUR 2000 for Ford Grand Tourneo,

EUR 2000 for Bmw 3 Series,

EUR 2000 for Mercedes C-class,

EUR 1400 for Kia K4,

EUR 1400 for Mazda 3 / At,

EUR 1400 for ,

EUR 1100 for Toyota Yaris,

EUR 1100 for Fiat 500e Bev,Fiat 500,Fiat 500,Fiat 500 Cabrio Manual Or Similar,

EUR 1400 for Renault Logan,Renault Captur,Vauxhall Mokka,Hyundai Creta Fiat Fastback,Skoda Octavia Sw 2.0 Automatic Or Similar,Peugeot 308,Ford Focus Keyless,Mercedes A Class,Chevrolet Impala Or Similar,Audi A1,Kia K4,Citroen C4 Grand Space Tourer,Toyota Corolla Cross At,Bmw 2 Series Active Tourer,

EUR 2000 for Ford Grand Tourneo,Ssanyong Rodius,Toyota Crown Or Similar,Genesis G70,Toyota Sienna,Audi A1-sb,Bmw 1 Series,Vw Id4 Auto Electric,Bmw 3 Series,Nissan Sunny Or Similar,Mercedes-benz Gls450 Or Similar,

EUR 3500 for ,

Theft Insurance Excess differs by car model:

EUR 1100-2000 for other car models.

EUR 1100 for Audi A1-sb,

EUR 1100 for Fiat Panda,

EUR 1100 for Fiat 500,

EUR 1100 for Fiat Panda 5 Doors,

EUR 1100 for Mitsubishi Colt,

EUR 1100 for Opel Corsa,

EUR 1400 for Peugeot 208,

EUR 1400 for Bmw X5 Luxury Suv Or Similar,

EUR 1100 for Nissan Townstar,

EUR 1400 for Fiat 500x,

EUR 1400 for Hyundai Creta Fiat Fastback,

EUR 1400 for Ford Focus Keyless,

EUR 1400 for Chevrolet Impala Or Similar,

EUR 1400 for Mercedes A Class,

EUR 1400 for Renault Logan,

EUR 1400 for Peugeot 308,

EUR 1400 for Ford C-max Trend,

EUR 2000 for Peugeot 5008,

EUR 2000 for Fiat Talento 8 Seats,

EUR 2000 for Ssanyong Rodius,

EUR 2000 for Ford Grand Tourneo,

EUR 2000 for Bmw 3 Series,

EUR 2000 for Mercedes C-class,

EUR 1400 for Kia K4,

EUR 1400 for Mazda 3 / At,

EUR 1400 for ,

EUR 1100 for Toyota Yaris,

EUR 1100 for Fiat 500e Bev,Fiat 500,Fiat 500,Fiat 500 Cabrio Manual Or Similar,

EUR 3500 for ,

Third Party Liability Insurance Excess:

EUR 0

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.2 mi from Alicante Airport

Railway Stations

5.2 mi from Alicante Train Station

6.9 mi from Universidad De Alicante

Hotels

6.4 mi from Casa Nadin

Other Landmarks

4.8 mi from Juzgados

5.7 mi from Spain's Precincts

6 mi from Bullring Alicante

CHECK RATES

Map view of GOLDCAR Store Location

coordinates: 38.287174 -0.557427

Guest Reviews

Total points： 7.2 / 10 Good

Vehicle condition: 6.5
Vehicle cleanliness: 7.4
Spaciousness: 7.4
Counter staff: 5.8
Pick-up location: 8.0
Drop-off location: 7.5
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

D.Teboub
Alicante
10 /10 Excellent
Reviewed: Saturday, September 15, 2018
Like: Everything
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S.Bagley
Alicante
4.7 /10 Average
Reviewed: Tuesday, April 2, 2019
Car was a right banger with that many scratches and dents I went back into airport to be shown the paperwork showing all the marks. Got told I needed to pay 8% tax on vehicle and airport tax. Cost me £152 and was told if I didn’t pay that the car hire would be void after 6 hours. So had a choice of either paying it or standing there for 6 hours then not getting car. I have since received £117 back for fuel. When picking up my mother in law asked a few different car hire companies about this tax and they said they had never heard of it. NEVER AGAIN WILL I USE GOLD CAR.
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J.Gujral
Alicante
10 /10 Excellent
Reviewed: Wednesday, May 1, 2019
I was charged an additional €36 upon collection and was told that this was taxes that needed to paid which I was not expecting.
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J.OLIVA
Alicante
6.3 /10 Average
Reviewed: Wednesday, May 15, 2019
They only care about selling extras and making sure you sign on a screen with your signature. Not clear what you are paying for as they talk very quickly and they just tell you 'You have selected this option' which is not true. Terrible service, they are only after extra money ,probably on commission.
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D.Canning
Alicante
8.3 /10 Very good
Reviewed: Tuesday, May 21, 2019
I was happy with the service and the car. However, there was an extra unexpected charge when I collected the car. It wasn’t clear what this was for as it was suggested it was for airport taxes, but EasyRentCars stated all taxes and fees were included.
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P.Carpenter
Alicante
6.8 /10 Average
Reviewed: Sunday, May 26, 2019
Upgraded me without asking. Put my signature on the hire contract without me actually signing the contract Complete charletons. Back now 3 days and still waiting for my money to be refunded on my credit card
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S.Risbridger
Alicante
8.7 /10 Very good
Reviewed: Monday, May 27, 2019
Upgraded to a Fiesta for 9euros. The car had a lot of small damage hope I don’t get blamed. Asked for car to be checked over as we knew it was as we got it but they weren’t bothered
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A.Lievesley
Alicante
10 /10 Excellent
Reviewed: Monday, June 3, 2019
We did upgrade the original car we booked for an additional 25 Euros but the car was brand new - well pleased
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G.Warren
Alicante
6.3 /10 Average
Reviewed: Tuesday, June 11, 2019
We couldn’t get the car we had paid for as gold car wouldn’t accept the insurance so we had to pay another £175 or they would charge our credit card £1400 which we would get returned to us within 30 days . This is totally unacceptable and for this reason we will not recommend your company and will not be using again
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B.Conniford
Alicante
2 /10 Poor
Reviewed: Saturday, June 15, 2019
Gold car are thieving scum bags there is nothing more to say about them, they are the most deceitful, crooked and rude people I have ever dealt with. I watched them rip off an elderly couple for insurance costs in excess of €250, they have charged me €30 for removing a water bottle from the car and cleaning up a few grains of sand. They failed to mark a scratch and dent on the vehicle that was huge, they were undoubtedly trying to scam me upon return. This took over 60 minutes to get someone to photograph and the staff were all rude, dismissive and intolerant. Disgraceful company they should not be allowed to operate in any country.
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Anonymous
Alicante
9 /10 Excellent
Reviewed: Tuesday, July 2, 2019
As expected - have used them before and consistently good - worth remembering to check your car for any scratches etc before leaving the airport.
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A. Scott
Alicante
2 /10 Poor
Reviewed: Tuesday, July 16, 2019
Gold car are the worst company I’ve used. Having been going to the same destination for 30 years, I’ve never experienced any one as rude as Lorenzo at Goldcar. Despite informing him I already have insurance, he called me a liar and insisted I paid extra (which I didn’t of course). Avoid this company like the plague, they are just after your money. A good 1.5 hours of our holiday was wasted speaking to this rude little man.
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Anonymous
Alicante
9 /10 Excellent
Reviewed: Sunday, August 11, 2019
Got charged way more fuel than would ever fit in the car even after filling it up. Not very likely to be using Goldcar again.
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Anonymous
Alicante
9.7 /10 Excellent
Reviewed: Tuesday, September 10, 2019
Wouldn’t use them again a lot off hidden charges forced into extra insurance to be honest there a complete rip off will NEVER use them Again
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G.King
Alicante
4.7 /10 Average
Reviewed: Wednesday, September 25, 2019
Although I had documents saying amount due at airport as 0 I still had to pay a fuel surcharge of €24 (or they refused to give me the car) plus the incessant pressure sales techniques from Goldcar to take their insurance. Booked a Ford Focus got a Seat Leon which was smaller than anticipated
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B.S,
Alicante
7.3 /10 Good
Reviewed: Friday, September 27, 2019
Car had had a hard 60000km life and had lots of damage and scratches. Pick up was the usual hard sell for extras.
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Anonymous
Alicante
9.3 /10 Excellent
Reviewed: Monday, October 7, 2019
Counter staff (women) not particularly friendly but we still like to use Goldcar.
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A.Freer
Alicante
5.7 /10 Average
Reviewed: Tuesday, November 26, 2019
at pickup car had more damage than on the paperwork provided and staff refused to inspect it with me to identify additional damage. On return they were only willing to issue a verbal ok and it took 20 minutes of arguments to get a signed piece of paperwork. they still refused to confirm that the car was full of fuel
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