GOLDCAR, Alicante Airport Car Rental

Address
Pick-up
Drop-off
Opening Hours
Deposit policy
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

GOLDCAR - Alicante Airport Information, Car Rental Instructions & Policies

Address

ALC Arrivals terminal, Alacant, El Altet, 03071, Spain

Telephone

+34 918 341 400 / +34 965 689147

Pick-up Instructions

You can walk to the counter of GOLDCAR - Alicante Airport car rental.

Airport Location, please follow signs to the car rental stations. Please indicate your flight number. It is essential that the station is aware of possible delays. In case of questions please call the station at 918 340 353.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:30 -23:00	07:30 -23:00	07:30 -23:00	07:30 -23:00	07:30 -23:00	07:30 -23:00	07:30 -23:00

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

An e-voucher is accepted at this location.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 9.95 - 25 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 4 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Spain

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Portugal Andorra France Italy Gibraltar	EUR 13.2 per day

Travel to France, Italy, Portugal: only their continental area is allowed to drive on. It also authorizes you to be able to transfer and drive the vehicle between (i) the territory of mainland Spain and the Balearic Islands (except the island of Formentera) and vice versa, (ii) between the Balearic Islands (except the island of Formentera), and (iii) also between the Canary Islands.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1100-2000 for other car models.

EUR 1100 for Smart For Two,

EUR 1100 for Toyota Aygo,

EUR 1100 for Vw Polo,

EUR 1100 for Peugeot 208,

EUR 1400 for Fiat Tipo,

EUR 1400 for Suzuki Ignis,

EUR 1100 for Citroën Berlingo,

EUR 1400 for Volkswagen Golf,

EUR 1400 for Nissan Kicks,

EUR 1400 for Ford Focus,

EUR 1400 for Audi A3,

EUR 1400 for Mercedes A Class,

EUR 1400 for Renault Captur,

EUR 1400 for Peugeot 308 Sw O Similar,

EUR 1400 for Renault Kadjar,

EUR 2000 for Peugeot 5008,

EUR 2000 for Ford Galaxy,

EUR 2000 for Bmw 3 Series,

EUR 2000 for Audi A4,

EUR 1400 for Hyundai Elantra,

EUR 1400 for Peugeot 3008,

EUR 1400 for ,

EUR 1100 for Toyota Yaris,

EUR 1100 for Citroen E-c3 (automatic & Electric),Toyota Aygo,Fiat 500,Fiat 500,

EUR 1400 for Renault Captur,Renault Captur,Byd Atto 3,Nissan Kicks,H3 Ford Focus,Peugeot 308 Sw O Similar,Ford Focus,Mercedes A Class,Audi A3,Audi A1,Hyundai Elantra,Citroen C4 Grand Space Tourer,Chirey Tiggo 7,Volvo V40,

EUR 2000 for Bmw 3 Series,Ford Galaxy,Volvo Ex30 Green,Bmw 5 Series,Chevrolet Spin,Smart For Two,Toyota Camry Elite,Audi A6 E-tron,Audi A4,Peugeot 508,Chevrolet Tahoe,

EUR 3500 for ,

Theft Insurance Excess differs by car model:

EUR 1100-2000 for other car models.

EUR 1100 for Smart For Two,

EUR 1100 for Toyota Aygo,

EUR 1100 for Vw Polo,

EUR 1100 for Peugeot 208,

EUR 1400 for Fiat Tipo,

EUR 1400 for Suzuki Ignis,

EUR 1100 for Citroën Berlingo,

EUR 1400 for Volkswagen Golf,

EUR 1400 for Nissan Kicks,

EUR 1400 for Ford Focus,

EUR 1400 for Audi A3,

EUR 1400 for Mercedes A Class,

EUR 1400 for Renault Captur,

EUR 1400 for Peugeot 308 Sw O Similar,

EUR 1400 for Renault Kadjar,

EUR 2000 for Peugeot 5008,

EUR 2000 for Ford Galaxy,

EUR 2000 for Bmw 3 Series,

EUR 2000 for Audi A4,

EUR 1400 for Hyundai Elantra,

EUR 1400 for Peugeot 3008,

EUR 1400 for ,

EUR 1100 for Toyota Yaris,

EUR 1100 for Citroen E-c3 (automatic & Electric),Toyota Aygo,Fiat 500,Fiat 500,

EUR 2000 for Bmw 3 Series,Ford Galaxy,Volvo Ex30 Green,Bmw 5 Series,Chevrolet Spin,Smart For Two,Toyota Camry Elite,Audi A6 E-tron,Audi A4,Peugeot 508,Chevrolet Tahoe,

EUR 3500 for ,

Third Party Liability Insurance Excess:

EUR 0

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.2 mi from Alicante Airport

Railway Stations

5.2 mi from Alicante Train Station

6.9 mi from Universidad De Alicante

Other Landmarks

4.8 mi from Juzgados

5.7 mi from Spain's Precincts

6 mi from Bullring Alicante

FIND ME A CHEAP RENTAL

Map view of GOLDCAR Store Location

coordinates: 38.287174 -0.557427

Guest Reviews

Total points： 7.2 / 10 Good

Vehicle condition: 6.5
Vehicle cleanliness: 7.4
Spaciousness: 7.4
Counter staff: 5.8
Pick-up location: 8.0
Drop-off location: 7.5
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

J.Gujral
Alicante
10 /10 Excellent
Reviewed: Saturday, May 9, 2026
I was charged an additional €36 upon collection and was told that this was taxes that needed to paid which I was not expecting.
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J.OLIVA
Alicante
6.3 /10 Average
Reviewed: Saturday, May 9, 2026
They only care about selling extras and making sure you sign on a screen with your signature. Not clear what you are paying for as they talk very quickly and they just tell you 'You have selected this option' which is not true. Terrible service, they are only after extra money ,probably on commission.
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D.Canning
Alicante
8.3 /10 Very good
Reviewed: Saturday, May 9, 2026
I was happy with the service and the car. However, there was an extra unexpected charge when I collected the car. It wasn’t clear what this was for as it was suggested it was for airport taxes, but EasyRentCars stated all taxes and fees were included.
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P.Carpenter
Alicante
6.8 /10 Average
Reviewed: Saturday, May 9, 2026
Upgraded me without asking. Put my signature on the hire contract without me actually signing the contract Complete charletons. Back now 3 days and still waiting for my money to be refunded on my credit card
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S.Risbridger
Alicante
8.7 /10 Very good
Reviewed: Saturday, May 9, 2026
Upgraded to a Fiesta for 9euros. The car had a lot of small damage hope I don’t get blamed. Asked for car to be checked over as we knew it was as we got it but they weren’t bothered
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A.Lievesley
Alicante
10 /10 Excellent
Reviewed: Saturday, May 9, 2026
We did upgrade the original car we booked for an additional 25 Euros but the car was brand new - well pleased
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G.Warren
Alicante
6.3 /10 Average
Reviewed: Saturday, May 9, 2026
We couldn’t get the car we had paid for as gold car wouldn’t accept the insurance so we had to pay another £175 or they would charge our credit card £1400 which we would get returned to us within 30 days . This is totally unacceptable and for this reason we will not recommend your company and will not be using again
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B.Conniford
Alicante
2 /10 Poor
Reviewed: Saturday, May 9, 2026
Gold car are thieving scum bags there is nothing more to say about them, they are the most deceitful, crooked and rude people I have ever dealt with. I watched them rip off an elderly couple for insurance costs in excess of €250, they have charged me €30 for removing a water bottle from the car and cleaning up a few grains of sand. They failed to mark a scratch and dent on the vehicle that was huge, they were undoubtedly trying to scam me upon return. This took over 60 minutes to get someone to photograph and the staff were all rude, dismissive and intolerant. Disgraceful company they should not be allowed to operate in any country.
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Anonymous
Alicante
9 /10 Excellent
Reviewed: Saturday, May 9, 2026
As expected - have used them before and consistently good - worth remembering to check your car for any scratches etc before leaving the airport.
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A. Scott
Alicante
2 /10 Poor
Reviewed: Saturday, May 9, 2026
Gold car are the worst company I’ve used. Having been going to the same destination for 30 years, I’ve never experienced any one as rude as Lorenzo at Goldcar. Despite informing him I already have insurance, he called me a liar and insisted I paid extra (which I didn’t of course). Avoid this company like the plague, they are just after your money. A good 1.5 hours of our holiday was wasted speaking to this rude little man.
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Anonymous
Alicante
9 /10 Excellent
Reviewed: Saturday, May 9, 2026
Got charged way more fuel than would ever fit in the car even after filling it up. Not very likely to be using Goldcar again.
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Anonymous
Alicante
9.7 /10 Excellent
Reviewed: Saturday, May 9, 2026
Wouldn’t use them again a lot off hidden charges forced into extra insurance to be honest there a complete rip off will NEVER use them Again
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G.King
Alicante
4.7 /10 Average
Reviewed: Saturday, May 9, 2026
Although I had documents saying amount due at airport as 0 I still had to pay a fuel surcharge of €24 (or they refused to give me the car) plus the incessant pressure sales techniques from Goldcar to take their insurance. Booked a Ford Focus got a Seat Leon which was smaller than anticipated
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B.S,
Alicante
7.3 /10 Good
Reviewed: Saturday, May 9, 2026
Car had had a hard 60000km life and had lots of damage and scratches. Pick up was the usual hard sell for extras.
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Anonymous
Alicante
9.3 /10 Excellent
Reviewed: Saturday, May 9, 2026
Counter staff (women) not particularly friendly but we still like to use Goldcar.
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D.Teboub
Alicante
10 /10 Excellent
Reviewed: Saturday, May 9, 2026
Like: Everything
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S.Bagley
Alicante
4.7 /10 Average
Reviewed: Saturday, May 9, 2026
Car was a right banger with that many scratches and dents I went back into airport to be shown the paperwork showing all the marks. Got told I needed to pay 8% tax on vehicle and airport tax. Cost me £152 and was told if I didn’t pay that the car hire would be void after 6 hours. So had a choice of either paying it or standing there for 6 hours then not getting car. I have since received £117 back for fuel. When picking up my mother in law asked a few different car hire companies about this tax and they said they had never heard of it. NEVER AGAIN WILL I USE GOLD CAR.
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A.Freer
Alicante
5.7 /10 Average
Reviewed: Saturday, May 9, 2026
at pickup car had more damage than on the paperwork provided and staff refused to inspect it with me to identify additional damage. On return they were only willing to issue a verbal ok and it took 20 minutes of arguments to get a signed piece of paperwork. they still refused to confirm that the car was full of fuel
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