Booked through QEEQ platform, applied for a translation in advance, and bought full insurance. At the counter, they only charged a 1-dollar deposit. Reserved a Toyota Corolla, but it wasn't available at pickup. The staff casually pointed to a nearby Hyundai Venue, which was new, and there was no extra charge, so we took it. Full tank on pickup and return. Noticed a scratch on the right door at pickup, took photos according to the guidelines. Return was smooth with clear signage. Rented for 3 days to visit Banff; couldn't make it to Jasper due to the wildfire.

Previously used Alamo for a road trip in the USA, and chose it again for this trip to Canada!

Alamo should be a cost-effective car rental company. This time it seemed like there were more people in line at Alamo compared to other companies. It was supposed to be a Ford Explorer or similar vehicle, but we got a Ford Edge instead. Although it seemed a bit smaller, it was still fine. It was a new car and more than enough for two adults and a child. Picking up and returning the car was very convenient, right across from the Calgary airport terminal.

The staff were friendly and clearly explained the vehicle's condition. They were also very patient when helping with the return process. Although the provided car model was different from the one I booked, it was even better. There were no additional sales or unclear charges.