The location is easy to find, clearly marked.

The rental company initially recommended additional insurance, but after showing the QEEQ order indicating full coverage was already purchased domestically, the staff didn't insist further.

I upgraded my car to a bigger and the counter staff was more than willing to cooperate. Not many people on pickup because its still early. Car was not washed before pick up but not too dirty. I sent the car while the drop off point is still closed. Overall experience was good.