It's okay. Waited an hour for luggage and rescheduled the pickup time smoothly by phone. Waited half an hour for the rental company's shuttle bus at the airport.

Cheap and clean but the car was damaged with one mirror held on by tape. The pickup took ages at the airport and the chosen car was not available. They upgraded us for free but it took ages to check in and get a car to us even though it was only us and one other booking

When ordering it would have been better if the costs were more transparent. Drop off was totally unclear and directions were vague.

When picking up the car the guy at the counter painted a very scary picture of insurance situation and informed me that to be fully insured I need to purchase very expensive insurance. I know this is his job and everything he said was accurate but I found it very scary. And the whole process took too long. When I dropped off I found the guy accepted it was rude. He dropped me off at the airport by double parking and gave me a "safety first" advice when I was going to get off from offside of the van. But because he double parked, the near side was equally dangerous.