The staff was quick and responsive, the pick-up and drop-off were efficient, and the location was very easy to find. The car handover process was relatively fast.

Samantha was extremely unprofessional, she swore on numerous occasions and tried to rush the damage paper work, being very lax about it. On return, I had to argue my case for 60 mins that I did not damage the vehicle and again Samantha handled the situation terribly. She refused to look at the vehicle and claimed she did not remember, even though she came up to me before this and tried to pick up our conversation from the last day. Terrible experience and very vindictive.

Yes, it was perfect

Can't remember any problems.

I was not able to pick up my rental as no one was contactable and I had no number

Like: Everything. Even my extension was way on the phone
Dislike: It wasn’t a Ford Fiesta. But a a Renault 208. Still a very good car. Loved it!