Terrible customer experience at pick up and drop off location. Samantha was very unprofessional.

G.Aylward

Ireland

Reviewed: Thu, Aug 8, 2019

About Easirent: 4.0 /10

Samantha was extremely unprofessional, she swore on numerous occasions and tried to rush the damage paper work, being very lax about it. On return, I had to argue my case for 60 mins that I did not damage the vehicle and again Samantha handled the situation terribly. She refused to look at the vehicle and claimed she did not remember, even though she came up to me before this and tried to pick up our conversation from the last day. Terrible experience and very vindictive.

Compact | Ford Focus or similar

1 days rental

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Rex Mike

Ireland

1 days rental

Reviewed: Fri, Aug 30, 2024

About Easirent: 10.0 /10

Very satisfied

About QEEQ: 10.0 /10

Ireland

4-day rental

Mini Van | Volkswagen Touran 7 Seats or similar

Reviewed: Wed, Dec 21, 2022

“Easy and good value”

About Easirent: 10.0 /10

Counter staff helpful but took a while for form filling

About QEEQ: 10.0 /10

Did not use the price protector

M.Tillman

Ireland

1 days rental

Compact | Ford Focus or similar

Reviewed: Wed, Sep 18, 2019

“Reasonable.”

About Easirent: 6.3 /10

Tried to tell us that the automatic car we requested was not available. After a while of questioning this, a car was found that apparently had been repaired. Panel damage where it has obviously been in an accident but drove okay. Other than that little hiccup everything else was fine.

About QEEQ: 10.0 /10

Booked early so no issue with price drop. Booking process was easy.

D.Siciliano

Ireland

1 days rental

Economy | Ford Fiesta or similar

Reviewed: Thu, Aug 15, 2019

“What a horrible experience only three days before our wedding!”

About Easirent: 5.3 /10

We turned up around 12am only to find a family arguing with the attendant (possibly Marco) we weren’t sure why, but waited our turn. As soon as it was our turn about 60minutes later...he was just terrible, I get it we needed to either get insurance or a pre authorisation amount, but he was just horrible, saying he had to leave when we were making our mind up, saying he would just lock up and we wouldn’t get a car. That pressure is not good! Not professional! And should just not be on! Horrible horrible service. We ended up getting extra insurance, we needed it as he was just giving us scare tactics. I’m very unhappy with the service given don’t think I’ll hire again. Not a great way to start our wedding!

N.Dillon

Ireland

1 days rental

Mini | Fiat 500 or similar

Reviewed: Fri, Jan 25, 2019

“Cheap initial deal was deceiving because of the extras that needed to be paid. Lack of flexibility.”

About Easirent: 6.7 /10

When ordering it would have been better if the costs were more transparent. Drop off was totally unclear and directions were vague.

Terrible customer experience at pick up and drop off location. Samantha was very unprofessional.

Relevant Reviews on Easirent Dublin Airport

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