Very satisfied. The car was in excellent condition, a Jeep SUV model. We drove from Santiago on a one-day road trip to the end of the world. Started at 8 AM and returned around 3 PM to drop off the car. The location was right next to the train and bus stations, so we could directly take the bus to Porto afterward.

The service was professional. Although they introduced additional insurance, they proceeded with other formalities without any unpleasantness after I declined. The vehicle was relatively new and in good condition.

Counter staff helpful. Tried to sell extra insurance but did not persist when I said I already had collision damage waiver. Helped set up sat nav in English. Car was dirty and the back covered in big patches of dried on bird dirt.

Price drop was easy and saved me a little .

Car was in great shape, staff were friendly. Staff attempted insurance upsell at counter but I had purchased through Easyrentcars already online