Dollar needs to improve efficiency and service.

Counter staff was terrible. She does not even knew about QEEQ and was telling me my booking is not valid. She was trying to sell me insurance even though I had full coverage, while booking on Qeeq. Won’t recommend dollar due to counter staff.

At pickup it's in a caravan which no automatic door which is a pair when you've got heavy luggage you just schlepped up a ramp. Kind of forced me to take insurance I didn't want to spend money on. Had to return by Hertz which was a pain since it was unexpected and I was in a rush.

Great experience dealing with Dollar. Would recommend

Easyrentals Always the best.

Always give the vehicle a one over even a 2nd & third over- it would be unfairly bad if a cust. is held responsible for the previous condition of the vehicle ex. cigarette ashes something that one could be charged for. Overall- I would rent again, was not disappointed ‘

I was completely satisfied with my Rental, ease with reserving including the p/u & rtng.

The biggest and really only problem was the entrance for returning the car at Newark airport. It was non-existent. Missed it. Followed great signage to the general area but nothing when it came to turning in. Very easy to miss.