Counter staff was terrible. She does not even knew about QEEQ and was telling me my booking is not valid. She was trying to sell me insurance even though I had full coverage, while booking on Qeeq. Won’t recommend dollar due to counter staff.

I was to pick the car up around 10am. After getting off my flight and waiting in line at dollar rental they did not have my suv ready although it was 45 min. past they time it should have been was told it would be at least another 20 -30 min. I ended up with a Camry which is smaller and they would not adjust the price.

There was only one person at the desk serving 8+ customers that took a long time to pick up the vehicle.

Always give the vehicle a one over even a 2nd & third over- it would be unfairly bad if a cust. is held responsible for the previous condition of the vehicle ex. cigarette ashes something that one could be charged for. Overall- I would rent again, was not disappointed ‘

I was completely satisfied with my Rental, ease with reserving including the p/u & rtng.

The biggest and really only problem was the entrance for returning the car at Newark airport. It was non-existent. Missed it. Followed great signage to the general area but nothing when it came to turning in. Very easy to miss.