The operator at rental desk charge us for more than 100€ first without saying anything at all. Then we claim that there is no hidden cost which we should pay and then they start talking about insurance! Very tricky

sadly firefly staff would not accept that i had my own insurance and quoted '' not with firefly you haven't!' 'she then insisted I buy more! Hidden within the fuel options! She was Kurt with her responses and not at all accommodating. For this reason I would never use or recommend firefly again. I have added proof of the extra excess/service charges below

Easyrental car hire was a pleasure to use! Great prices and great option when price drops! Definately would recommend and use again in the future! Thank you for making this process easy for me!

The staff were excellent, condition of car great and excellent value for money! Only comment I'd make is some guidance on the car itself would have been good - we struggled with the built in sat nav. We could have gone back to the counter and asked but as I had my own one with me we just used that.

Price drop did work!

Car was immaculate. Staff more interested in in conversations. Directions to pick up and drop off non existent. Spent 40 minutes trying to find place. Not ideal when dark and late at night

Provided us with a brand new car, excellent!