Excellent booking, very cheap, spoilt by pushy rude employee on Interrent desk.

Interrent is not based at the airport so would not use again. You have to wait around for a shuttle bus to arrive and then queue to sort out your paperwork and staff are not fast. Far too much time wasted because of this type of transfer system.

The customer service on picking up was excellent but unfortunately in less than 24 hours there was am emergency with our mom back home so had to fly back asap. I dropped the car at the level car park I picked up and the guy wasn't very helpful just kept telling me I had to take to 4th floor I tried to explain it was an emergency and we had a flight to get. Attitude wasn't very good at all

Awful experience avoid this company. I thought we were having airport pick up after scanning all small print we’re lead to believe other wise but when we arrived had to get a bus with 5 bags and a toddler was a nightmare. Then the rude lady behind the desk wanted us to leave a €1400 deposit!!! And she said it takes up to a month to get it back once we return the car. Also wanted €50 deposit for petrol which I’ve never experienced. We complained and she said she won’t give us the car. We were being very civil but she was saying we were shouting which was absurd. They are a complete scam. there’s so many hidden costs involved AVOID AND NEVER EVER AGAIN!!

Specifically booked for an on-airport vehicle rental only to discover the booking had been passed on to another company 'Gold Cars' who have an awful customer satisfaction record. Had to locate a waiting minibus and shuttled offsite to their depot a few km away. Vehicle ok but they then tried to get us to pay extra insurance which wasn't compulsory and I had already purchased a one-off policy from a UK company to cover any excess. They then made us pay a "Diesel Tax". Checked this out on the Gold Cars website and this should only be paid if you specifically request a diesel (which we didn't). Tried to get a refund when vehicle returned but was told to take it up with the Co I booked through - I look forward to hearing from you!!! Had to wait around for a while for the return shuttle back to the airport. Shuttle bus consequently full and boot overfilled resulting in a dented case. Not happy!

There were a lot of hidden costs that we were not informed about upfront, including a mandatory €1000 deposit if we didn't pay out for the extra insurance cover, and a €102 fuel deposit (which is more fuel than will even fit in a Fiat 500). Staff also didn't tell us about these costs in one go, even when directly asked 'what is the total we will have to pay'. This created a really negative experience for us and impacted on a lot of our holiday plans. It seemed like this was intentional, a way of forcing people into paying money without giving them the full information in advance, and it felt like we were being scammed. It was also contrary to the information that we received from our broker, Easyrentcars.com, which advised that we could be charged a maximum deposit of up to the equivalent of $500, meaning that we were missold this car hire deal. In future I will avoid Interrent and recommend that others do also.