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Excellent booking, very cheap, spoilt by pushy rude employee on Interrent desk.

Reviewed: Fri, Jun 14, 2019
About Interrent: 6.3 /10
The instructions said the office was opposite check in desks 165-170, there are no offices there. Got sent here there and everywhere by staff at Madrid airport and eventually found the office on a different floor! Mentioned this to the man on the counter and he just shrugged and said they knew it was wrong! He was very rude, in a bad mood, unhelpful, not at all friendly, very pushy trying to sell me insurance I already had and told me they were blocking one amount from my card and then blocked more. He also lied to me, telling me the amount would be blocked for 30 days, trying again to get me to sign for the insurance. When I returned the car they confirmed the balance would be unblocked within 2-3 days!
About QEEQ: 10.0 /10
Very quick and easy.
Mini | Fiat 500 or similar

Relevant Reviews on Interrent in Spain

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Compact SUV | Nissan Qashqai or similar
Reviewed: Fri, Aug 16, 2019
About Interrent: 4.3 /10
Interrent pressured me into paying 299 Euro insurance after informing me the 1400 Euro would be taken even if there was the slightest scratch on the car when it was returned. Fuel deposit of 110 Euro was excessive. Dd not receive Qashqai but a larger Peugeot. They would not inspect car on return to verify I had refilled. Would never use again, totally felt ripped off.
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J.Thompson

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Compact SUV | Nissan Qashqai or similar
Reviewed: Sun, Jun 23, 2019
“Easy rent cars - brilliant Inter rent - car itself brilliant, desk staff the absolute worst”
About Interrent: 7.0 /10
Be very aware on pick up, counter staff FORCE you take their extra insurance. And try every trick in the book to get you to take it on. Even when I purchased the extra insurance through easy rent cars through AXA. Girl on the desk said we were covered for nothing. And would be charged at any and every event. She even said she didn't know who AXA was, yet when she opened their insurance policy. They were covered through AXA. My advice, DO NOT be fooled by their lies. If your policy has it on black and white. Stick to your guns. They'll even threaten to revoke the voucher and refuse the hire. But you are covered. And don't let them hassle you.
About QEEQ: 10.0 /10
Perfect. Easy service. And when I encountered problems at inter rent desk. The lady in the customer service centre for easy rent cars was very helpful and confirmed my policy. Thank you very much. I will always use Easy rent cars for future rentals

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Economy | Ford Fiesta or similar
Reviewed: Thu, May 9, 2019
“Weird fuel policy but new car”
About Interrent: 7.7 /10
Weird fuel policy. You pay a fee at pickup, then they refund you depending on how much fuel is left in the tank. How they calculate it accurately is debatable.
About QEEQ: 10.0 /10

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Mini | Smart Forfour 2 Doors or similar
Reviewed: Mon, May 6, 2019
“Great car, with hidden costs.”
About Interrent: 8.7 /10
The car was just what was needed for the couple of days I was in Las Palmas. The whole experience was good, except for the fact that the insurance cost (80 EUR or a 900 EUR deposit) and the fuel deposit (another 80 EUR) was hidden until I arrived to pick the car up. Not the most unreasonable pricing, but disliked the underhanded way it seemed to be hidden until I had little choice but to pay it. Would have been much happy had it been included in the original cost when booking online.
About QEEQ: 8.0 /10

S.Brown

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Small SUV | Nissan Juke or similar
Reviewed: Thu, May 2, 2019
“Good”
About Interrent: 7.3 /10
It was demanded that I pay an extra €20 on collection because I picked up in terminal, tried very strongly to sell me extra insurance that I did not need !
About QEEQ: 10.0 /10

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