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Excellent booking, very cheap, spoilt by pushy rude employee on Interrent desk.

Reviewed: Fri, Jun 14, 2019
About Interrent: 6.3 /10
The instructions said the office was opposite check in desks 165-170, there are no offices there. Got sent here there and everywhere by staff at Madrid airport and eventually found the office on a different floor! Mentioned this to the man on the counter and he just shrugged and said they knew it was wrong! He was very rude, in a bad mood, unhelpful, not at all friendly, very pushy trying to sell me insurance I already had and told me they were blocking one amount from my card and then blocked more. He also lied to me, telling me the amount would be blocked for 30 days, trying again to get me to sign for the insurance. When I returned the car they confirmed the balance would be unblocked within 2-3 days!
About QEEQ: 10.0 /10
Very quick and easy.
Mini | Fiat 500 or similar

Relevant Reviews on Interrent in Spain

P.Kennedy

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Economy | Ford Fiesta or similar
Reviewed: Wed, Sep 18, 2019
“Not Hassle Free”
About Interrent: 7.0 /10
Interrent is not based at the airport so would not use again. You have to wait around for a shuttle bus to arrive and then queue to sort out your paperwork and staff are not fast. Far too much time wasted because of this type of transfer system.
About QEEQ: 8.0 /10

K.Goodridge

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Compact SUV | Nissan Qashqai or similar
Reviewed: Mon, Jul 1, 2019
“Price was awful. Got stung at the airport with a tone of local charges £400.”
About Interrent: 8.7 /10
Price was awful. Got stung at the airport with a tone of local charges £400. Sat Nav also terrible.
About QEEQ: 10.0 /10

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Economy | Ford Fiesta or similar
Reviewed: Sun, Jun 30, 2019
“A good car hire, spoilt by misinformation about the location of the rental office.”
About Interrent: 7.3 /10
The Main problem was at the Airport. The Interrent pick up was advertised as being on site and Interrent supposedly shared an office with Europ car. In fact Interrent do not share with Europ car, and the pick up location is off site and has to be reached by a shuttle bus, which I specifically didn't want to do. The car hire aspect once at the office was pretty good & the car was fine and quite new. Drop off was very effecient.

P.Deakin

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Compact | Ford Focus Estate or similar
Reviewed: Thu, Jun 27, 2019
“Good car, terrible delivery of service.”
About Interrent: 6.7 /10
The car hire was perfectly fine, no issues.
About QEEQ: 8.0 /10

Rodrigo Jacinto

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Mini | Smart Forfour 2 Doors or similar
Reviewed: Wed, May 22, 2019
“Worst Experience”
About Interrent: 5.7 /10
About the car: The car was in very poor general condition, noisy, noisy steering wheel, the rear bumper was previously damaged, terrible sound system ... About Drop-Off: It was my first time at Girona airport. When I arrived to leave the car, I made a mistake when entering the wrong building, where I immediately drove the car to the exit. What was my fright when I discovered that I should park the car and walk to the terminal to pay for the ticket so I could leave the building. Terrible, but could be the worst. After wasting enough time to do it just to leave the place, when I had hit the parking barrier again, the barrier just did not recognize my paid ticket! It was getting late to go on my flight. I asked someone to help me through the barrier phone. I waited 10 minutes until a man appeared on a bicycle, he tried to make my ticket work for a few minutes, it did not work, and he took my ticket and the bike and disappeared. I waited more than 15 minutes, alone in the barrier, and at this point I was very late. So I parked the car in the 14D space and ran to the InterRrent counter to leave the car key. The guy who gave me the keys two days before was there. I explained what happened and the guys at the accountant told me to go back and take the car and go down to the right building. Same??? After this adventure I ran to the plane where I was the last one to enter before the doors closed. I've traveled around the world for the past 15 years, and it was my worst experience with a rental car.
About QEEQ: 10.0 /10
Very good.

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