Only one member of staff on during a busy time led to long queueing time and then when arrived, had run out of the vehicle type I'd paid for. Had the option of an electric car or a minivan.

I often use Budget for car rentals. Highly recommended.

Arrived late at the airport with few people around, the process was quick, and you can decline upsells for insurance/toll fees directly.

We queued fir 2 hours to pick the car up which after an 8 + hour flight was terrible especially with children. Not enough staff and was a lengthy process. The server was polite but we ended up paying quite a bit extra after his successful suggestive selling of add ons. Also the car wasn’t in the bay we were told it was. It was a swift drop off which was a relief. I’m not sure I’d use the firm again solely on the terrible wait to pick the car up. Things we’re getting very heated in the queue.

All good. Yes it was great value and easy to use

The car was perfect as it was upgraded in to Dodug Journey, yes it was consuming a lot of gas but it was very comfortable, the people of budget in the pick up and drop of were so helpful and profetional ... it was a smooth ride