It's okay.

Very satisfied

Car was not there when we arrived. Offered two cars or a bus of 12. We decline the Offered and had to wait almost two hours while they asked Avis and found one. For this car I paid extra and called in advance to get it.

Everything was okay.Some

Waited a bit in line while another customer got their problem resolved, after about twenty minutes they brought out another rep to open a second line. The car dashboard was dirty, grimy, while for the most part the car was clean, the front grill was totally riddled with bugs so it was obvious it wasn't washed well. The overdue service light was on and stayed on. While it was oil change light, its unnerving to be in an unfamiliar, new car and have a glaring service light stay on. No one came to do a walkaround on the car with me, it was "here is your paperwork, the car is in slot xyz, have a nice day." There would be no recourse if there was damage that was attributed to me, that i was not responsible for.

worked fine.