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Worst rental experience of my life!

Reviewed: Tue, Jun 18, 2019
About FOX RENT A CAR: 6.0 /10
Fox only had three employees checking people in and it took over an hour to get my rental. The 2017 Dodge Grand Caravans outside appearance was bad with dents, scratches and other damage. The 24 hour roadside assistance and Fox customer service suck. On my last day of vacation, the van broke down. It took over an hour of continuous calling to talk to a representative to get a tow. It took even longer to get a tow truck. I was stuck with my wife and two young children in a not so good area of town where prostitutes and drug addicts were hanging out, but Fox and the 24 hour roadside assistance people acted like they could care less. My family spent over 3 hours before a tow truck came. The final insult was Fox charged me $7.99 per gallon for gas for a total of $99.88 when the van was towed back because it had 3/8 tank of gas. I could go on, but will finish my comments now.
About QEEQ: 10.0 /10
Easyrentcars.com was very easy to book the rental.
Full Size Van | Dodge Grand Caravan or similar

Relevant Reviews on FOX RENT A CAR ORLANDO AIRPORT

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Intermediate | Toyota Corolla or similar
Reviewed: Mon, Dec 23, 2019
“Car replacement issues”
About FOX RENT A CAR: 9.0 /10
Car needed to be replaced...this took more than one phone call from the park rangers to accomplish this.
About QEEQ: 10.0 /10

C.Vize

View more >
Full Size Van | Dodge Grand Caravan or similar
Reviewed: Thu, Oct 24, 2019
“I have been to Orlando 5 time in last 15 years and this is the worst car I have had ever”
About FOX RENT A CAR: 6.0 /10
Counter staff where great Car wasn’t ready Waited 2 hours after a 9 hour flight not ideal Car was filthy Car wasn’t in good condition Car broke down ruining last 2 days of holiday Car had poor brakes Car was very noisy when opening rear doors Price of car appeared to go up by £200

Noonz

View more >
Large SUV | ford Explorer 7 Seats or similar
Reviewed: Wed, Oct 2, 2019
“Long waits but for the price worth it”
About FOX RENT A CAR: 8.3 /10
The wait for puck up by shuttle was long and had to wait twice cause not enough room. The line to pick up was extremely long and took forever but for the price its expected.
About QEEQ: 10.0 /10
Awesome, easy to use, great customer service, felt like I was being taken care of. Would use and recommend over and over again.

g.harte

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Wed, Jun 26, 2019
“the Manager refunded me $146 after i complained bout extra costs”
About FOX RENT A CAR: 6.0 /10
The guy insisted we take out extra insurance that he said was mandatory in Orlando which I knew wasn’t but he said it was and we had to take it out so it cost us an extra $180 which I found out later it was optional.
About QEEQ: 10.0 /10
I didn’t realise we had to pick the car up off the airport so for future reference I wouldn’t book unless car was at the airport

A.Moreno Ortiz

View more >
Intermediate | Toyota Corolla or similar
Reviewed: Tue, Apr 23, 2019
“I rented the car for my first time and it was a really good experience.”
About FOX RENT A CAR: 10.0 /10
It was my first time rented a car, and it was so good with Fox Rent a Car. They gave me a big car instead a little car, and I rented a little car, but without increase the amount to pay at pick up, they gave me the large vehicle and for me was awesome.
About QEEQ: 10.0 /10
Good platform to rent a car.
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