Very satisfied

We initially went to the wrong place and ended up inside a building (QEEQ's instructions were to find staff directly outside to pick up the car). During registration, the staff inside first told us they didn't have the model we booked and asked us to pay extra for an upgrade, then tried to sell us various insurance policies.

The car rental procedure was convenient. After providing the order, notary attested driver's license, passport, and credit card, the process was completed and I got the car keys. Based on Hertz staff’s suggestion, I upgraded the car model for an additional $20/day. Hertz mostly offers new cars; my Nissan Maxima had only driven 4,000 kilometers. Returning the car was self-service in the early morning. You park in the designated area and fill out the mileage and return time on the form given by Hertz during pickup. Drop the form and car keys in the return box at the Hertz counter, and you're done. However, the credit card has pre-authorized $708 (total rental price for three days was $507) and the actual billing has not been processed yet since I returned the car on the 20th.

Hertz a reliable company to get rental car

great platform for car rental