Price for product was great.

Shuttle driver was the only good part of the transaction. One guy at the counter. Acted like he was doing me a favor by acknowledging me. Even asked if my insurance card was real. No professionalism. Rented a Corolla, but received a Jeep. Okay, but was assured the low tire light being on was no big deal, it's a sensor, "we go over all of our vehicles before they go out". 1/8 tank of gas - really? First stop is the gas station. Get out on the highway, lots of bugs. No washer fluid! Guess their version of going over a vehicle is much different than mine. Last time I will use Routes.

Very poor customer service and very rude. Very long waits with only a couple of people in line. Wouldn’t recommend to anybody.

Easy booking

it was not easy to find the shuttle; although all companies outside airport had same space for pickup; other companies were running more shuttles with fewer clients, yours was quite full ; which meant that more people appreciated the price offered;

Counter was super slow checking in than when brought car back was a little better but ask for a receipt said I wii send you an email Am I still waiting for it need for my expense account!!!!!!!!! I did refute some one to you !!!!!!!!

The car exceeded my expectations the front desk staff was excellent I would definitely rent again. Did however have to wait 25 minutes to be picked up from the airport when I was told 10 to 15 minutes.