The waiting time in line was a bit long. I had reserved a 7-seat Grand Cherokee L but was given an S model instead. I specifically confirmed with the counter staff that I needed the larger model, but upon reaching the parking lot, I found out the car was smaller. Unfortunately, I couldn't go back to the counter to request a replacement because the line was too long again. With 6 people seated, the entire journey felt a bit uncomfortable.

It was very easy to find the car rental and return location. Just follow the metro loop line to the blue rental car company at San Francisco airport, and return the car by following the navigation. No additional fee for returning the car in a different location. No additional fee for returning the car in a different location. No additional fee for returning the car in a different location. Driving along Highway 1 was incredibly beautiful.

I've rented several times; the process is simple, and the cars are well-maintained and clean.

They are excellent and helpful

As expected

Great experience! All fine.