vehicle was given 2 hours late and i was late 1 hour and charged late fee. terrible.

The hidden fees were horrible at payless car rental. I will NEVER rent from them again. 2 week rental for $244 was the reason I went with them, then they put an extra $250 holding fee then they booked me for mileage when my mileage was supposed to be all included. No one told me that I couldn't travel to Sanfran. The lady at the desk specifically asked me where I was going and I told her San francisco and she didn't mention it to me at all! So I was charged an extra $150. At that rate of $650. I would have been better off going with budget or enterprise or anything other than payless... you definately do not pay less at payless car rentals.

This was a great resource to use... and I will always book through them as it was easy and fast!

No problem I will use Payless again

The people were helpful

Nobody showed up with shuttle and nobody answered phone at office. Horrible service. Would not use again. Ended up having to rent alternative, on the spot at other vendor, for more.

The car had dents, scratches, & several other marks on the passenger doors. When I notified them of the damage I was told to just take a picture. It was a bit excessive & asked for a different car. I was told to just take a picture that I wouldn’t be billed for it.

Like: Katie who was helping us rent our car amazing .She was friendly and very helpful .She deserve a raise and a promotion for sure. Thank you Katy ( hope I got her name right ) we appreciate your help.